When we support our clients in their GRESB reporting season, it becomes clear time and again that data availability and quality are often a challenge. Despite the increased use of software solutions, the situation has not changed much.
It is usually extremely difficult for the owners to get data from their tenants and often, meters are read irregularly or there is no one responsible for collecting the data. Going the other way and asking the network operator is just as time-consuming, can become really expensive and is not possible across all countries. Smart meters, that would make the access to the data easier, are rarely available and data only accessible for the landlord-controlled areas of a building. On top of that, where data is collected, it cannot be adequately checked, and plausibility verified.
Thus, data coverage still remains a source of frustration throughout the GRESB submittal season and the development of a proper data collection process from bottom up offers vast improvement potential.
COVID has disrupted existing processes
This year we have seen COVID complicate the situation to some extent. Due to restricted accessibility, specialist staff were rarely on site. Therefore turn-around times for queries were impacted and calling tenants and property managers became way more necessary than in previous years.
Of course, COVID also had a considerable influence on the level of consumption, especially in office buildings and retail. A drop in end energy and especially water (30% sometimes even up to 50% compared to previous year) could be observed for almost all asset classes.
The reduction could not always be attributed fully to a lower utilisation of the buildings. Could it also be due to technical circumstances? Or was it both? Added to this was the fact that different operation modes of the assets made it challenging to identify the real reasons for data outliers.
What drives data-quality?
So, it is pretty clear, that getting high-quality data and high data availability is really important.
Here are some tips which helped our clients to improve their data quality.
The end of GRESB season is simply the start of the next
Even though we can now take a breather for a moment until the next GRESB season, we should already be starting to think about the next season:
Sounds perfectly easy, doesn’t it?
Need help to implement a data management process in your company? We are happy to help. Just give us a call on +49 (0) 30 403 658 50 or send an email to berlin@es-info.com.
We are looking forward to hearing from you.
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